Get Unlimited Contributor Access to the all ExamTopics Exams!
Take advantage of PDF Files for 1000+ Exams along with community discussions and pass IT Certification Exams Easily.
Main Features of Genesys Cloud Architect are to play prerecorded messages,
receive inbound calls, and route inbound calls to queues, dynamically convert text to speech and to transfer calls to an agent, operator, or queue.
Architect to complete the following actions:
Play prerecorded messages, receive inbound calls, and route inbound calls to queues.
Look up information in a database, pass control to a submenu, or perform dozens of call control operations.
Transfer calls to an agent, operator, or queue.
Dynamically convert text to speech.
Offer a submenu.
Search an employee directory, and more.
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
Want to SAVE BIG on Certification Exam Prep?
Xantoxin
Highly Voted 1 year, 3 months agoVITO711
Highly Voted 1 year, 3 months agoKlintDwood
Most Recent 1 week, 2 days agoSGV94
4 months, 1 week agoAbhayMisra
5 months agoNuBa7
7 months agosebaqc
7 months, 2 weeks agoLouisNguyen
7 months, 3 weeks agoorazio67
8 months, 3 weeks agoBobby_Brown
9 months, 2 weeks agoBleras
12 months agoRanjeetSVirdi
12 months agoSenkise
1 year, 4 months ago