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ServiceNow CIS-FSM Exam Actual Questions

The questions for CIS-FSM were last updated on July 8, 2024.
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  • Viewing questions 1-4 out of 86 questions
 

Topic 1 - Exam A

Question #1 Topic 1

A regional bank servicing its Automated Teller Machines (ATMs) is an example of what type of field service?

  • A. Reactive field service
  • B. Internal field service
  • C. External field service
  • D. Predictive field service
Reveal Solution Hide Solution   Discussion   1

Correct Answer: B 🗳️

Question #2 Topic 1

What field service model is used for maintenance at regular intervals?

  • A. Predictive
  • B. Project
  • C. Reactive
  • D. Planned
Reveal Solution Hide Solution   Discussion   1

Correct Answer: D 🗳️

Question #3 Topic 1

What state must a work order request be in to set dependencies for work order tasks?

  • A. Draft
  • B. Approved
  • C. Qualified
  • D. Waiting Approval
  • E. Awaiting Qualification
Reveal Solution Hide Solution   Discussion   7

Correct Answer: E 🗳️

Question #4 Topic 1

What do administrators use to create questionnaires for work orders and work order tasks?

  • A. Process Automaton Designer
  • B. Targeted Communication
  • C. Survey Designer
  • D. Assessment Designer
Reveal Solution Hide Solution   Discussion   2

Correct Answer: C 🗳️

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