Microsoft MB2-718 Exam Actual Questions

The questions for MB2-718 were last updated on July 4, 2024.

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Topic 1 - Single Topic

Question #1 Topic 1

Your organization plans to use Voice of the Customer to send surveys to select groups of customers. You need to customize branding colors and logos for the surveys.
What should you do?

A. Modify Voice of the Customer survey themes.
B. Configure system settings.
C. Modify Microsoft Dynamics 365 themes.
D. Update Voice of the Customer piped data.

Reveal Solution Discussion 2

Correct Answer: D 🗳️

Question #2 Topic 1

Which three actions can you perform by using editable grids?
Each correct answer presents a complete solution.

A. Update a lookup field to a custom entity.
B. Edit records by using mobile clients.
C. Group records by a specific column.
D. Update a Customer Type lookup field.
E. Update the value of an Owner lookup field.

Reveal Solution Discussion

Correct Answer: ACD 🗳️

Question #3 Topic 1

You plan to create surveys for a multinational company that manages hotels. You must create a unique survey for each hotel location.
Which statement is true?

A. You can capture up to 10,000 survey responses per day.
B. You can store unlimited survey responses over time.
C. You can publish a maximum of 200 surveys.
D. All surveys must use the same theme.

Reveal Solution Discussion 1

Correct Answer: A 🗳️

Question #4 Topic 1

You are creating a new survey with the Voice of the Customer Survey designer.
Which two statements regarding the Voice of the Customer Survey designer are true?
Each correct answer presents a complete solution.