You are a Customer Data Platform Specialist. You need to create relationships to connect entities so that they can be further used in defining segments and measures by the marketing team.
Which three relationship types are available in audience insights? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer:
ADE
🗳️
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/relationships
You are a Customer Data Platform Specialist. Your company operates mainly in the business-to-business (B2B) space.
The chief marketing officer (CMO) asks you to implement audience insights and ensure that it can handle the company's B2B scenarios and data.
Which statement is correct when considering audience insights for business accounts versus individual consumers?
Correct Answer:
C
🗳️
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/work-with-business-accounts
You are a Customer Data Platform Specialist. Your company's chief marketing officer (CMO) learns about Dynamics 365 Customer Insights engagement insights capability. Your CMO wants to understand how engagement insights can be used to enhance audience insights.
Which two statements describe the benefits of engagement insights? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Correct Answer:
AD
🗳️
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-insights/engagement-insights/overview
DRAG DROP -
You are a Customer Data Platform Specialist. The chief marketing officer (CMO) asked you to look at different use cases as you are implementing the Customer
Insights platform.
Which use case is applicable to either audience insights or engagement insights? To answer, drag the appropriate capability to the correct use case. Each capability may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-insights/engagement-insights/overview https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/overview