Microsoft PL-400 Exam Actual Questions

A company manages capital equipment for an electric utility company. The company has a SQL Server database that contains maintenance records for the equipment.
Technicians who service the equipment use the Dynamics 365 Field Service mobile app on tablet devices to view scheduled assignments. Technicians use a canvas app to display the maintenance history for each piece of equipment and update the history.
Managers use a Power BI dashboard that displays Dynamics 365 Field Service and real-time maintenance data.
Due to increasing demand, managers must be able to work in the field as technicians.
You need to design a solution that allows the managers to work from one single screen.
What should you do?

Correct Answer: D 🗳️
Power BI enables data insights and better decision-making, while Power Apps enables everyone to build and use apps that connect to business data. Using the
Power Apps visual, you can pass context-aware data to a canvas app, which updates in real time as you make changes to your report. Now, your app users can derive business insights and take actions from right within their Power BI reports and dashboards.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/powerapps-custom-visual

HOTSPOT -
You work for a staffing company that helps employees fill temporary jobs. Available temporary jobs are categorized and listed on a secure area of the company's website.
The company wants to eliminate manual work that relates to job and candidate management. The company plans to invite employers with available jobs and job candidates to view jobs by sending personalized invitations. The company identifies the following requirements:
✑ Human resources team members from the staffing company must be able to access the jobs listing and post available positions.
✑ Employers seeking temporary employees must also be able to access the jobs listing and post available positions.
✑ Approved job candidates must be notified about new positions for which they are qualified.
✑ Approved job candidate must have an option to accept a job assignment directly from a notification.
You need to perform a gap analysis against the features and capabilities of the Power Platform.
Which features should you implement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:
Box 1: Custom self-service portal for both employers and job candidates
If you select an environment that contains customer engagement, you can create the following portals:
✑ Customer self-service portal: A customer self-service portal enables customers to access self-service knowledge, support resources, view the progress of their cases, and provide feedback.
✑ Partner portal: A partner portal allows every organization with resellers, distributors, suppliers, or partners to have real-time access to every stage of shared activities.
✑ Employee self-service portal: An employee self-service portal creates an efficient and well-informed workforce by streamlining common tasks and empowering every employee with a definitive source of knowledge.
Box 2: Model-driven app with push notifications
Compared to canvas apps, model-driven apps in PowerApps are based on underlying data ג€" specifically, the data stored in Common Data Service (CDS).
Box 3: Webform with target set to the job custom entity
Box 4: Configure a value for the Execute Workflow on Redeeming Contact option only.
Execute Workflow on Redeeming Contact: A workflow process to be executed when the invite is redeemed. The workflow will be passed the redeeming contact as the primary entity.
Box 5: Configure the value for the Assigned to Account option only.
Assign to Account: An account record to be associated as the redeeming contact's parent customer when the invite is redeemed.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates https://global.hitachi-solutions.com/blog/canvas-vs-model-driven-apps https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/invite-contacts#invitation-attributes

HOTSPOT -
You create a suite of Power Platform-based order management canvas apps for a bakery that has five retail stores. Each store uses a tablet device to manage inventory and process orders.
You need to make the following changes to the original order tracking app:
When an online order for delivery is received, send the order to the bakery that is located closest to the order destination.

✑ When an online order for pickup is received, require store staff to enter an estimated time in an app. Staff must prepare the order and then use the app to notify the customer when the order is ready.
✑ Allow the store manager to personalize the company's corporate weekly newsletter and add store-specific specials.
You must minimize the amount of custom code and configuration required to implement the solution.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:
Box 1: Power Automate flow -
Do you want to get the user's location whose location is closest to the current device, then use key is to use Bing Map connector.
The Bing Map connector is available in the following products and regions:

Box 2: New screen in an existing canvas app
Box 3: Power Automate flow triggered from an email button
Incorrect Answers:
UI flows brings Robotic Process Automation (RPA) capabilities to Power Automate. You can use UI flows to automate repetitive tasks in Windows and Web applications. UI flows records and plays back user interface actions (clicks, keyboard input, etc.)
Reference:
https://docs.microsoft.com/sv-se/connectors/bingmaps/

A company has an application that provides API access. You plan to connect to the API from a canvas app by using a custom connector.
You need to request information from the API developers so that you can create the custom connector.
Which two types of files can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Correct Answer: CD 🗳️
OpenAPI definitions or Postman collections can be used to describe a custom connector.
Reference:
https://docs.microsoft.com/en-us/connectors/custom-connectors/faq

You plan to create a canvas app to manage large sets of records. Users will filter and sort the data.
You must implement delegation in the canvas app to mitigate potential performance issues.
You need to recommend data sources for the app.
Which two data sources should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Correct Answer: AB 🗳️
When you are creating reports from large data sources (perhaps millions of records), you want to minimize network traffic.
Working with large data sets requires using data sources and formulas that can be delegated. It's the only way to keep your app performing well and ensure users can access all the information they need. Delegation is supported for certain tabular data sources only.
These tabular data sources are the most popular, and they support delegation:
✑ Common Data Service
✑ SharePoint
✑ SQL Server
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/delegation-overview

HOTSPOT -
A client is deploying Dynamics 365 Finance without any third-party add-ons.
You need to select the appropriate solutions for the client.
What should you select? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:
Box 1: Out-of-the-box -
Technicians can use the Field Service (Dynamics 365) mobile app to scan barcodes.

Box 2: Power Automate -
Administrators can replace Dynamics 365 workflows with Power Automate flows for Field Service Mobile processes like geofencing, geofence alerts, and push notifications.
By using Power Automate for Field Service Mobile processes, you can:
Connect and run workflows within Dynamics 365 and between other outside applications.
Delete records and schedule jobs.
Perform robust approvals.
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-system-barcode-scanning https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-workflow-to-flow

DRAG DROP -
A company uses Microsoft 365. You are developing a model-driven app.
The app must meet the following requirements:
✑ Use SharePoint Online for document storage.
✑ Send emails by using Exchange Online.
You need to configure integrations.
What should you configure? To answer, drag the appropriate configuration options to the correct requirements. Each configuration option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Correct Answer:
Box 1: Server-side syncrhonization
Configure default email processing and synchronization: set server-side synchronization to be the default configuration method for newly created users.
Box 2: Server-side integration.
If your organization is already using document management with Microsoft Dynamics CRM List Component, you must switch to server-based SharePoint integration.
If your organization has not deployed document management, when a System Administrator logs in an alert message will be displayed to enable server-based
SharePoint integration.

A company plans to create an order processing app. When orders are created, the app will perform complex business logic and integrate with several external systems.
Orders that have a large number of line items may take up to six minutes to complete. Processing for each order must be completed in one operation to avoid leaving records in an incomplete state.
You need to recommend a solution for the company.
What should you recommend?

Correct Answer: B 🗳️
Real-time Workflows roll back all changes if it fails. As the Workflow is going through the process itself, if it fails, it will roll back all of the prior steps taken.
Incorrect Answers:
A: With Background Workflows, actions will not roll back if it fails. All changes are up-to-date until the failure occurs. The workflow will stop at this point due to the failure.
Reference:
https://ledgeviewpartners.com/blog/what-are-the-differences-between-real-time-and-background-workflows-in-microsoft-dynamics-365-crm/

HOTSPOT -
You work for a not-for-profit agency that manages business processes by using Power Platform custom entities.
Volunteer registration and onboarding are manual processes that include multiple related entities.
You need to implement a portal solution that replaces the manual processes.
Which modules should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:
Box 1: Customer self-service portal
Customer self-service portal: A customer self-service portal enables customers to access self-service knowledge, support resources, view the progress of their cases, and provide feedback.
Incorrect Answers:
✑ Community portal: A community portal leverages peer-to-peer interactions between customers and experts to organically grow the catalog of available knowledge from knowledge base articles, forums, and blogs as well as providing feedback through comments and ratings.
✑ Starter portal: If you select an environment that contains Microsoft Dataverse, you can create a Dataverse starter portal. The Dataverse starter portal comes with the sample data for you to quickly get started. It also has the following built-in sample pages:

Default studio template -

Page with title -

Page with child links -

Box 2: Entity form metadata -
The Advanced Form Metadata contains additional behavior modification logic to augment or override the functionality of form fields that is otherwise not possible with native basic form editing capabilities.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/configure-web-form-metadata

You are implementing custom business logic in a Power Apps portal.
You need to use Liquid templates to display dynamic content.
To which three entities can you include Liquid code? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Correct Answer: BCD 🗳️
Liquid is an open-source template language integrated into portals. It can be used to add dynamic content to pages, and to create a wide variety of custom templates. Using Liquid, you can:
✑ Add dynamic content directly to the Copy field of a webpage or the content of a content snippet.
✑ Store source content by using web templates, entirely through configuration within Power Apps, for use throughout the Power Apps portals content management system.
✑ Render a website header and primary navigation bar, entirely through configuration within Power Apps.
Note: page is one of the available liquid objects.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/liquid/liquid-overview https://docs.microsoft.com/en-us/powerapps/maker/portals/liquid/liquid-objects#page